At Labelbornz, we are committed to the integrity and authenticity of every item we offer. Each piece undergoes thorough inspection by experienced professionals prior to listing. As a result, all sales are final.
Returns – Authenticity Claims Only
We only accept returns in the event that an item is proven to be non-authentic. To initiate a return under these exceptional circumstances, the following conditions must be met:
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The buyer must provide written verification from a recognized international third-party authentication service, such as Entrupy, Authenticate First, Real Authentication, or an equivalent.
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The authentication report must:
- Clearly state the item has failed authentication
- Include a detailed explanation
- Reference the specific item in question
- Be dated and signed by the authentication provider
Upon receipt and verification of the authentication report, Labelbornz will arrange for the item to be returned and issue a full refund. Return shipping costs will be borne by Labelbornz in these verified cases.
Non-Eligible Returns
We do not accept returns or offer refunds under the following circumstances:
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Buyer’s change of mind or personal dissatisfaction
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Disagreement on wear, patina, or minor signs of use common in pre-owned items
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Claims without formal documentation from a recognized authentication authority
For any questions regarding your purchase, please contact our customer service team at +60173591378 or via Email sales@labelbornz.com